Policies

 

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Points to Remember:
New Cottage is a self-catering establishment

New Cottage has a double bed, not twin beds.

Sorry no pets.
Terms and Conditions

Cancellation Policy

If you have to cancel your stay, please notify Margaret Partridge immediately and every effort will be made to re-let the property.
There will be a refund of the deposit paid up to 6 weeks before the start day of your stay if you have to cancel your booking. This operates in the event of your having to cancel your visit because of a bereavement or sickness in the family or any similar unforeseen occurrence outside your control which prevents you from staying at New Cottage.
If the stay is cancelled within the 21 day period leading up to the start date of the visit, for whatever reason, no monies shall be refunded.
Holiday Insurance is easy and prices are competitive - for more information check to see policies run by your home and car insurers. Alternatively, The NFU Mutual provides essential cover for holidays in the United Kingdom, and an application form can be obtained by contacting Margaret Partridge at Hollymoor Farm.

Privacy Policy

Hollymoor Farm is committed to protecting your privacy.
All information will be collected lawfully and in accordance with the Data Protection Act 1998.
We collect information about you to process your enquiry and help provide you with the best possible service.
We do not send random marketing emails to personal email addresses (Spam).
On your arrival we ask that you complete page 1 in the Registration Book. The type of information we will collect about you includes:
Name
Address
Phone number
Email address
Date of arrival/departure
Vehicle Reg number
This information is also helpful for security purposes.
After your stay we ask you to complete the second page of the Registration Book with your comments about us/New Cottage/the Area etc. You may also email your comments on our website’s “guest comments” page.
We use technology to track the patterns of behaviour of visitors to our site.






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